{"xsrfToken":"51ee9291204834b050b4747b4c62dff7ca60e5f5_lout","branding":{"id":"8","key":"cs","name":"Cover Service","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Det Digitale Folkebibliotek Support","sharedPortalName":"Servicedesk","userInitialAnnouncementHeader":"Driftsstatus","userInitialAnnouncementMessageWiki":"<p>Tjek for status på: <a href=\"https://www.folkebibliotekernescms.dk/main/overblik/status\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://www.folkebibliotekernescms.dk/main/overblik/status</a></p>","translations":{"en-US":{"helpCenterTitle":"Det Digitale Folkebibliotek Support","sharedPortalName":"Servicedesk","announcementHeader":"Driftsstatus","announcementMessage":"Tjek for status på: https://www.folkebibliotekernescms.dk/main/overblik/status","localeDisplayName":"English (United States)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/cd8a6697-6b66-436d-af90-8dafff849801/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDE1OTc0Zi0xZDA1LTQwMTQtOGQ1Zi1iNDdlMTg4NWUzNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNkOGE2Njk3LTZiNjYtNDM2ZC1hZjkwLThkYWZmZjg0OTgwMSI6WyJyZWFkIl19LCJleHAiOjE3NDQzMzc4NDcsIm5iZiI6MTc0NDMzNzI0N30.1axab7vKOQHDEX0zGD5ZurI-n2wundqVRUua2YKQ8nY&client=0015974f-1d05-4014-8d5f-b47e1885e348&height=300&mode=fit","bannerMediaApiFileId":"cd8a6697-6b66-436d-af90-8dafff849801","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"cs","projectId":10007,"serviceDeskId":8,"name":"Cover Service","description":"<p>KUN TIL SUPPORT PÅ FORSIDESERVICEN COVER SERVICE. Support til forsideservicen Cover Service, som bruges på Folkebibliotekernes CMS. App'en Biblioteket m.fl.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"93","name":"Indmeld fejl","descriptionHtml":"<p>Oplever du fejl eller forkerte forsider, så meld det ind her.</p>","callToAction":"Indmeld fejl","introHtml":"<p>Fortæl os, hvad du oplever af problemer.</p>","icon":10545,"iconUrl":"https://detdigitalefolkebibliotek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[19],"key":""},{"id":"92","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://detdigitalefolkebibliotek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":19,"name":"General"}],"orderMapping":{"19":[93]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDE1OTc0Zi0xZDA1LTQwMTQtOGQ1Zi1iNDdlMTg4NWUzNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQzMzg0NDcsIm5iZiI6MTc0NDMzNzI0N30.-bSxS8ADcAsHRy9Sm19lQ92RkPN5fMUc6Kg8mPvpHE8","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"0015974f-1d05-4014-8d5f-b47e1885e348","tokenDurationInMins":20}},"reqCreate":{"id":93,"projectId":10007,"form":{"name":"Indmeld fejl","descriptionHtml":"<p>Oplever du fejl eller forkerte forsider, så meld det ind her.</p>","callToAction":"Indmeld fejl","intro":"<p>Fortæl os, hvad du oplever af problemer.</p>","instructions":"<p>Oplever du fejl eller forkerte forsider, så meld det ind her.</p>","icon":10545,"iconUrl":"https://detdigitalefolkebibliotek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Titel","description":"Skriv en sigende titel for din sag","descriptionHtml":"<p>Skriv en sigende titel for din sag</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beskrivelse","description":"Beskriv problemet så detaljeret som muligt.","descriptionHtml":"<p>Beskriv problemet så detaljeret som muligt.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/8/create/93","requestValidateBaseUrl":"/servicedesk/customer/portal/8/validate/93","calendarParams":{"firstDay":0,"date":"2025-04-11T04:07:27+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDE1OTc0Zi0xZDA1LTQwMTQtOGQ1Zi1iNDdlMTg4NWUzNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQzMzg0NDcsIm5iZiI6MTc0NDMzNzI0N30.-bSxS8ADcAsHRy9Sm19lQ92RkPN5fMUc6Kg8mPvpHE8","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"0015974f-1d05-4014-8d5f-b47e1885e348","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1,"updated":"2024-10-21T12:59:10.468698850Z","publish":{"jira":{"issueRequestTypeIds":[93],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[93],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Cover Service","submit":{"lock":false,"pdf":false},"templateFormUuid":"40a00cf6-b968-47b0-a280-e0f934a47b10"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"0001e440-cd13-48f6-9031-d87c25bceaf8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"a9aed893-64a7-461a-92c1-ed6a8d3238c6"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"3":{"type":"tl","label":"Bibliotek","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"4":{"type":"at","label":"Vedhæftning","description":"Vedhæft gerne filer her","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"40a00cf6-b968-47b0-a280-e0f934a47b10"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1,"updated":"2024-10-21T12:59:10.468698850Z","publish":{"jira":{"issueRequestTypeIds":[93],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[93],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Cover Service","submit":{"lock":false,"pdf":false},"templateFormUuid":"40a00cf6-b968-47b0-a280-e0f934a47b10"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"0001e440-cd13-48f6-9031-d87c25bceaf8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"a9aed893-64a7-461a-92c1-ed6a8d3238c6"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"3":{"type":"tl","label":"Bibliotek","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"4":{"type":"at","label":"Vedhæftning","description":"Vedhæft gerne filer her","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"40a00cf6-b968-47b0-a280-e0f934a47b10"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}